Frequently Asked Questions

Cookshack, Kamado Joe, Napoleon, Traeger and Weber.

***Please See Manufactures Warranties.***

Accessories, Rubs and Sauces

***Full Refund on Any Unopened Packages With Original Receipt.***

Class Cancelation Policy

•  NO CREDIT CARD OR CASH REFUNDS.
•  We understand that situations arise for people to have to cancel attending a class due to illness, family situations, weather, etc.
•  Anyone having to cancel who DIRECTLY PAID LANCASTER BBQ SUPPLY will have the money paid rolled over into another class or    issued a store credit. If the rollover class is less expensive a store credit will be issued for the balance and if the class is more expensive the remaining balance is due upon rolling over into a new class.
•  This does not apply to classes paid to outside vendors.