Frequently Asked Questions
Cookshack, Kamado Joe, Napoleon, Traeger and Weber.
***Please See Manufactures Warranties.***
Accessories, Rubs and Sauces
***Full Refund on Any Unopened Packages With Original Receipt.***
Class Cancelation Policy
- NO CREDIT CARD OR CASH REFUNDS.
- We understand that situations arise for people to have to cancel attending a class due to illness, family situations, weather, etc.
- Anyone having to cancel who DIRECTLY PAID LANCASTER BBQ SUPPLY will have the money paid rolled over into another class or issued a store credit. If the rollover class is less expensive a store credit will be issued for the balance and if the class is more expensive the remaining balance is due upon rolling over into a new class.
- This does not apply to classes paid to outside vendors.